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Frequently Asked Questions
Yes, absolutely. All watches from Circa Watch Labs including the Seikoak Mod can be fully
customized based on client requests. Customers can choose from various customization
options such as bracelet type, bezel type, watch hands, dial color, movement, and crown.
Yes, absolutely. At Circa Watch Labs, we offer a 1-year in-house guarantee covering only the
movement of the watch. If the crown, glass, bezel, or other parts are altered, or if the movement
is tampered with, the guarantee then becomes void. For more inquiries on the Seiko Royal Oak mod watch guarantee, get in touch with us.
Yes, Circa Watch Labs ships internationally to most destinations around the world, excluding
North Korea, UAE, South Africa, and South America. Shipping is complementary and handled
by our logistics partner in Hong Kong, utilizing services from couriers such as USPS, Royal Mail,
Deutsche Post, or DHL-ecommerce, depending on the location. Check our shipping page for
more detailed information on delivery times. We also offer express courier at an extra cost
The process of assembling a customized Seiko Oak watch generally takes about one week.
This includes all necessary steps such as assembly, water resistance testing, and
demagnetization to ensure the watch meets our quality standards before shipment
Should any problems arise with our watches, get in touch with us immediately. We will address
the issue directly with you. If the watch movement is under warranty, we will replace it at no extra cost. If the warranty does not cover the issue, or it has expired, transportation costs for any repairs will be charged.